Here's a list of the most common problems partners encounter when using the booking system, and how to solve them. If you don't see your problem on the list, please contact us and let us know.

How should I deal with the Coronavirus?

We have created an FAQ to deal with common Coronavirus questions. You may be interested in our Coronavirus Booking Guarantee, which lets you take bookings during periods of lockdown without concerns about having to cancel them later on.