Availability & Rates
You agree to offer fully up-to-date availability at all times on the Bedful Booking System.
You agree to honour all bookings made on the Bedful booking system, subsequent to you offering availability.
It is your responsibility to ensure that you keep the booking system updated. If you change the rates, unit specifications, seasonal dates, booking policy, or any other terms and conditions on your own website and fail to do do so on your Bedful Booking System, you must honour any bookings made under the conditions given at the point of booking.
It is your responsibility to check that your availability and pricing is correct as viewed by guests on the Bedful System. We do not accept any responsibility or liability for bookings made as a result of incorrect setup.
Should a guest cancel a confirmed booking, it is your responsibility to issue any refunds where due via your Stripe dashboard in line with the terms stated in your Booking Policy.
By signing up to Stripe, you agree to their individual terms and conditions. Please note, Stripe should be used primarily for internet payments but can also occasionally be used for taking credit card/debit card payments over the phone or over the counter. Payment details including credit card number, expiry date and security code should only ever be entered directly into the Stripe interface as guests read out the information: under no circumstances should you write down or store any credit card information. Failure to abide by this condition means you will be in breach of credit card compliance and you may be prevented from taking credit card payments in the future.
If you are additionally listing your availability on Tripadee Ltd sales channels (including Cool Camping, Glampingly, iLoveThisCampsite.com and coolplaces.co,uk) you agree to Tripadee Ltd deducting a commission for all bookings made via the Tripadee sales channels at your agreed rate of commission. Our current standard commission rate is 12.5% -15% +VAT (depending on the level of availability you allocate to the system) which is calculated on the full price of the holiday being booked, including extras. You will also be charged Stripe payment processing fees at the rate agreed with Stripe.